TERMS AND CONDITIONS Loria's eCom Owner: Angelo Loria Im Gugel 7 5522 Tägerig Switzerland 1. Scope These Terms and Conditions apply to all orders placed through the CHESSET online store operated by Loria's eCom. By placing an order, the customer agrees to these Terms and Conditions. 2. Conclusion of Contract The presentation of products in the online store does not constitute a legally binding offer. A purchase contract is only concluded when Loria's eCom confirms the order or dispatches the goods. The automatically generated order confirmation merely confirms receipt of the order and does not constitute acceptance of the contract. 3. Prices All prices are stated in Swiss Francs (CHF). Unless otherwise stated, prices include applicable taxes. Shipping costs, if any, are displayed separately during the checkout process. Loria's eCom reserves the right to change prices and correct errors at any time. 4. Delivery Delivery is available only within Switzerland and the Principality of Liechtenstein. Delivery times are non-binding and may vary depending on product availability. Loria's eCom shall not be liable for delays caused by shipping providers or circumstances beyond its control. 5. Retention of Title All goods remain the property of Loria's eCom until full payment has been received. 6. Payment Methods Accepted payment methods may include: * Visa * Mastercard * TWINT * PayPal * PostFinance * Invoice payment (where available) 7. Returns and Refunds Customers may return unused products within 14 days of receiving the order. Returned items must: * Be unused * Be in their original packaging * Include all accessories and components Returns cannot be accepted for: * Used or damaged products * Gift cards * Customized or personalized products * Products excluded by law from return rights 8. Return Address Loria's eCom Angelo Loria Im Gugel 7 5522 Tägerig Switzerland Return shipping costs are the responsibility of the customer unless the product was delivered incorrectly or arrived damaged. 9. Warranty Customers must inspect products immediately upon receipt. Visible defects or shipping damage must be reported within 5 days of delivery. Swiss statutory warranty provisions apply. 10. Limitation of Liability Loria's eCom shall only be liable for damages caused intentionally or through gross negligence. To the extent permitted by law, liability for indirect, incidental, or consequential damages is excluded. 11. Privacy Personal data is processed solely for the purpose of fulfilling orders and in accordance with our Privacy Policy. Customer information will not be sold or shared with third parties except where necessary for order processing or required by law. 12. Governing Law and Jurisdiction These Terms and Conditions are governed exclusively by Swiss law. The place of jurisdiction shall be Switzerland, at the registered location of Loria's eCom.